Salesforce Admins Podcast

Today on the Salesforce Admins Podcast, we talk to Domenique Buxton, Executive Creative Director for the Trailblazer Ecosystem and Trailhead Brand at Salesforce.

Join us as we talk about the history of the colorful cast of Salesforce characters and where you can find some “Hidden Saasys.”

You should subscribe for the full episode, but here are a few takeaways from our conversation with Domenique Buxton.

A new galaxy of Salesforce characters

Domenique’s title is a bit of a mouthful these days, so she usually prefers to just say she’s Astro’s mom. But if you want to know the real history of Salesforce characters and mascots, you have to start with SaaSy. For those that didn’t get a chance to behold them in all their beauty, they were a “no software” symbol with arms and legs. “If it wasn’t for SaaSy, we wouldn’t have any of the other characters,” Domenique says, and you need to understand that SaaSy could dance.

In 2014, Domenique was helping plan Developer Week. They always tried to make these events fun and that year, they decided they were going into space. Salesforce1 had just been released and it felt like new galaxies were out there waiting to be explored. And so, a charismatic astronaut named Astro was born, but as Salesforce changed so did their outfit: a racecar driver for Lightning, a raccoon for Trailhead, and it wasn’t long before Astro had some friends.

When a brand is like a hug

“The characters are like a big brand hug,” Domenique says, “all the characters want to help and be there for you to light the way. The characters are like beacons where they’re shining lights on ways to move forward.” The characters in many ways are essential because they make Salesforce feel more welcoming like you can do anything, and that there’s a community there to support you and have fun along the way.

As Domenique says, creating a character for each role is all about celebrating purpose: why we do what we do and shining a light on all the fantastic makers that comprise the Salesforce community. “The characters’ journey has been towards purpose, and their purpose is to help you unlock yours,” she says.

Crouching Astro, hidden SaaSy

If you have sharp eyes, you may have noticed something familiar in Salesforce creative content over the years. Domenique and her team loves putting in some “Hidden SaaSys” whenever they get the chance. The rims on Astro’s moped, for example. “It’s an Easter egg, but it’s also a nod to where we’ve come from,” she says.

One thing that might be on the horizon is an in-person Cloudy appearance. The thing is: we need your help. Make some noise on Twitter and let the world know that the people are crying out to meet Cloudy. “Cloudy is the secret sauce,” Domenique says, “she knows everything about the cloud and makes the whole thing work.”

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Direct download: A_Brief_History_of_Salesforce_Characters_with_Domenique_Buxton.mp3
Category:general -- posted at: 3:00am PST